13 ITIL Mind Maps: ▫ Service Management as a Practice. ▫ ITIL Service Strategy. ▫ ITIL Service Strategy Processes. ▫ ITIL Service Design. ▫ ITIL Service Design. 17 Aug Surprisingly lot of you people asked for my refreshed ITIL edition mind map. Since you have seen pictures of it in my previous posts, you. 7 Oct I have created a simple mind map for the purpose of my own data organization. I thought that sharing it with a community would be a good idea.

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Especially if it is fully expanded then you have those tiny letters and it is simply not pretty. Torbjorn, I am not sure what you mean, the map itil mind maps v3 in mmap format Can u please send a simple format of itil V3 mindmap at aswin at thhe ratte gm ai l. It adds structured data to a basically hectic unstructured I thought that sharing it with a community would be a good idea.

Any chance of downloading the mindmaps in mmap format?


One just has to read carefully. Hi, Any closer on that PDF version of the mindmap?

ITIL 2011 Mind Maps

This mindmap is a killer!!! All About Incident Classification. What to do After the Resolution? Danny, teribly sorry if the download site was not operative. Your itil mind maps v3 is not working anymore. So I have put it for download on this temporary space.

How about exporting a more universal format like PDF?

I itil mind maps v3 read most of it, and I was overwhelmed with new slang, archetypes, processes, acronyms. Can you provide a new working one? Thanks 4 the comment! I’m using freemind but it seems it does not know how to open mmap files. There are also additional elements, like s Incident classification is among mapd main tasks of Service Desk 1st tier people.

Newer Post Older Post Home. Enter your search mindd. I took the measure of deleting the content that could be problematic as copyright goes.

Alternatively, I have put these docs here: Still, a lot of public info and my own graphics are left inside. Linking stuff Lijit Search. After the second reading, you start noticing that map even exists a connection between the graphics and the text in these books. Thanx for reminding me.


I have created a simple mind map for the ktil itil mind maps v3 my own data organization. Posted by doctor at 2: What are the roles and responsibilities? So here are the five new core books.

XMind: ITIL V3 core mind map | Biggerplate

Anyway, if you really want it, send me an email to ITSMdoc monkeyhere gmail. There is a lot of stuff in the new V3 itil mind maps v3 books. For now it is in Mindjet Mind Manager format, if you have trouble viewing it, let me know, I can maybe export it to xml. This is a working copy, and will be upgraded regularly.

Memorizing and putting things in a perspective can be difficult when grasping such a broad scope. Mind mapping can help to some extent. How to avoid common mistakes?